Support

Help & support

Straight answers about your privacy, your data, licensing, and getting started — written to be honest about how Selv actually works.

Getting started

Getting started with Selv

What you need to run Selv, how to install it, and what to expect the first time you open it.

Capture isn't working — fixing permissions

What to do when Selv stops capturing your screen or audio, and how macOS permissions work.

Privacy & your data

How your data stays on your Mac

Where your captured data lives, what "encrypted at rest" really means, and the one honest caveat.

What Selv captures — and how to control it

The kinds of context Selv can collect, why it does, and how to pause or narrow it whenever you want.

Licensing & devices

Licensing & device-switching

How a pay-once license works, how to move Selv to a new Mac, and what really happens if your Mac is lost or stolen.

Can't find what you're looking for?

Email support@selv.io